privacy and cookie policy

privacy policy
pursuant to Art. 13 of the Regulation (EU) 2016/679

This Policy contains important information about personal data collected when you visit this Website, whether you are a registered User or not, and about how such data is used. Please read this Privacy Policy carefully before you submit any personal information and/or fill in any online form on our Website. This Privacy Policy is pursuant to Art. 13 of the Regulation (EU) 2016/679 (GDPR) and applies only to this Website; our Website may contain links to other websites that are not covered by this Policy.

Table of Contents:
A) Controller and Joint Controller
B) Personal Data Collected
C) Legal Basis and Purposes for Processing Personal Data
D) How We Process Data and Period of Data Retention
E) Recipients of Personal Data
F) Mandatory or Optional Data
G) Rights of Data Subjects and How to Exercise Them

data controller

The Data Controller is Costa Edutainment S.p.A., registered office at No. 6 Via Ascoli Piceno, Riccione (RN), and head office at Porto Antico Area – Ponte Spinola, Genoa, Tax ID and VAT Number 03362540100.
When you purchase tickets online, subscribe to our Newsletter, fill in contact forms or simply register to our Website, your data will also be processed by C-WAY s.r.l. (head office at Porto Antico Area – Ponte Spinola, Genoa, VAT Number 03789020108), tour operator and investee company of Costa Edutainment (hereafter CE), acting as Joint Controller.
You can contact our Data Protection Officer using the e-mail address
If you think that your data has been processed unlawfully, you can lodge a complaint with the Data Protection Commissioner.

personal data collected

Browsing Data
The information systems and software procedures involved in the operation of this Website acquire certain personal data during their normal operation. The transmission of this data is implicit in the use of Internet communication protocols. The type of data acquired includes IP (Internet Protocol) addresses or domain names of the computers used by any User to access the Website, the addresses of the resources requested in URI (Uniform Resource Identifier) notation, the time of the request, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server, and other parameters related to the User’s operating system and computer environment. This data is used with the sole purpose of obtaining anonymous statistical information concerning the use of the Website and to check its correct operation. Such data may be used to ascertain responsibility in hypothetical cases of computer crimes against the Website.

Data Voluntarily Provided by the User/Visitor
When you contact the e-mail addresses provided on this Website under the “contact us” section, you submit optional, explicit and voluntary information that we collect as follows: e-mail address, necessary in order to respond to your requests, as well as any other personal data contained in the message, which will be used only to execute your requests or to provide the services requested. Specific summary information notices will be shown and/or displayed on the pages that are used for providing specific services on demand.

legal basis and purposes for processing personal data

The legal basis for processing your personal data is your consent, depending on the purposes for which you gave it. Some website functionality, such as purchasing tickets online, may be unavailable to users who do not give their consent to data processing.
Other than what stated below regarding our Cookie Policy, CE and/or C-WAY will process your personal data only for the purposes of handling requests received via the form filled in by the Data Subject, in particular:

  • Registraztion on the website: upon your consent and until its withdrawal, to allow you to register on the Website, which could be necessary to access certain parts of our Website and to provide and manage the various services offered (purchasing and booking tickets, reserving a parking space, etc.);
  • Newsletter and marketing activities: upon your consent and until its withdrawal, for communication, advertising and marketing purposes (including, but not limited to, sending Newsletters, materials for advertising and marketing communications, as well as related surveys of registered users enabling CE and C-WAY s.r.l. to improve the services and products offered to customers);
  • Third-party marketing and advertising: upon your consent and until its withdrawal, to allow us to share the data you provided with third parties for marketing and advertising purposes;
how we process data and period of data retention

The data held by the Controller will be processed lawfully, fairly, in a transparent way and in a manner that ensures its accuracy, integrity and confidentiality; it will be adequate, relevant and limited to the purposes for which it is processed and stored only as long as necessary for such purposes.

Data will be processed manually (on paper records) as well as by automated means, using security measures to ensure the confidentiality of personal data and prevent unauthorised access.

Personal data will be retained for as long as necessary to provide the products and services you requested or to fulfil the purposes stated in this Privacy Policy (for instance, as long as you subscribe to our Newsletter, or until your account is deleted). At the end of that period, your personal data will be retained only to the extent necessary to comply with the legal obligations and requirements (for instance, 10 years for accounting purposes, or the maximum data retention period set forth by the applicable law provisions for fiscal purposes, etc.), so that we can comply with your/our obligations and protect your/our rights.

recipients of personal data

Within the limits of the purposes outlined in this Policy and subject to appropriate safeguards, personal data may be disclosed to a natural or legal person, public authority, agency or other body, that is likely to cooperate with the Joint Controller in performing activities aimed at achieving the above-mentioned purposes or with whom the Joint Controller must share personal data in order to comply with legal or contractual obligations.
For some kind of purchases (e-commerce: buying tickets, booking guided tours, etc.), you will be redirected, through the designated link, to the website of C-WAY s.r.l., the company performing the requested service (Joint Controller).
We inform you that personal data submitted upon authorisation by the users by filling in online forms will not be disclosed to third parties or made public, except in the case of releasing on the Website the names of winners of possible competitions or prize contests promoted by the Joint Controllers on their websites.

mandatory or optional data

Some personal data may be requested that is optional, while other information is necessary (i.e. if the relative field is marked with a star) in order for the Joint Controllers to meet the requests of the Users and for the operation of the Website. If you do not complete the mandatory fields – marked with a star because these data are necessary to execute the requested services –, or do so only partially or incorrectly, we may not be able to take care of your requests; whereas if you do not provide the optional personal data, or provide it only partially or incorrectly, there will be no consequences. Any request of data beyond that essential to provide the services will be made separately, stating clearly the purposes for processing data and any other communication necessary to consent the User to object to data processing.

rights of data subjects and how to exercise them

We would like to inform you that in any moment and pursuant to legal requirements you will have the right to ask CE to access, amend or delete your personal data, to withdraw your consent, as well as to limit data processing. You are also entitled to object to data processing and claim your right to data portability by sending an e-mail to the address below.
Such rights may be exercised by sending an e-mail at our e-mail address and/or, or writing to the Controller at the above-mentioned address. Should you have consented, it will still be possible to object to data processing for direct marketing or communication purposes (such as sending Newsletters, informative/advertising materials, etc. to your e-mail address) by clicking the “unsubscribe” link at the bottom of any e-mail you receive by us.

If you think that your data has been processed unlawfully, you can lodge a complaint with the Data Protection Commissioner.

cookie policy
ex art. 13 del Codice della Privacy, conforme al Provv. del Garante 08.05.2014

The “Website” ( uses cookies to make our services simple and efficient for users who visit the web pages of .

In order to make your services as efficient as possible and easy to use this site makes use of first part cookies. Therefore, when visiting the Website, a minimum amount of information is entered into the User’s device, such as small text files called “cookies”, which are saved in the User’s Web browser directory.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

In particular:

  • Enable you to efficiently navigate from one page to another of the website.
  • Cookies store the name User IP and preferences entered on the website.
  • Cookies allow you to avoid entering the same information (such as user name and password) several times during the visits on the website.
  • Cookies measure the use of the services by the users, to optimize the browsing experience and the services themselves.

There are various types of cookies but basically the main purpose of a cookie is to help the site to work more effectively and to enable certain technical features. The following are the types of cookies that can be used in the site with a description of the purpose related to use.

Technical cookies
Cookies of this type are necessary for certain areas of the site to function properly. Cookies in this category include both persistent cookies and session cookies. In the absence of such cookies, the site or some portions of it may not work properly. Therefore, they are always used, regardless of user preferences. The cookies in this category are always sent from our domain.

Analytical cookies
Cookies of this type are used to collect information about the use of the site. The data controller can use this information for statistical analysis, to improve the site and simplify its use, as well as to monitor its proper functioning. This type of cookie collects anonymous information about the activity of the users in the site and how they arrived at the site and the pages visited. Cookies in this category are sent from the site itself or from third-party domains.

Third party web sites and platforms
This type of cookie integrates features developed by third parties within the pages of the site such as icons and preferences expressed in the social networks in order to share site contents or for the use of third-party software services (such as the software for mapping the Company Offices, and additional software that offer additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality between the pages of the Site. The management of information collected by “third parties” is governed by the relevant third-party privacy and cookie policies. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. To ensure greater transparency and accessibility, please find below the web addresses for the consultation of the third parties’ privacy and cookie policies.

Privacy Policy Google:
Opt Out –

To do so you can use the tool that is on the page

how to manage cookies

To refuse consent to the use of one or more cookies you can follow the procedure for disabling planned by major browsers:
Microsoft Windows Explorer
Mozilla Firefox
Google Chrome
Apple Safari

enabling / disabling cookies by using the Web Browser

There are several ways to manage cookies and other tracking technologies. By modifying your browser settings, you can accept or reject cookies or decide to receive a warning message before accepting a cookie from the websites you visit. Remember that completely disabling cookies in your browser may not be able to use all our interactive features. If you use multiple computers at different locations, make sure that each browser is set to suit your preferences. You can delete all cookies installed in your browser’s Cookies folder. Each browser has different procedures for managing settings. Click on one of the links below to get specific instructions. Microsoft Windows Explorer Google Chrome Mozilla Firefox Apple Safari If you are not using any of the browsers listed above, select ‘ Cookies ‘ in the relevant Help section to find out where your cookie folder is located.

enabling and disabling cookies

In addition to being able to use the tools provided by the browser to enable or disable individual cookies we inform you that the site lists the main providers who work with Website managers to collect and use useful information for the enjoyment of behavioral advertising.

You can disable or activate all companies or alternatively adjust individual preferences for each company.

To do so you can use the tool that is on the page